The study was carried out with an objective to identify and understand the challenges encountered by the industries (Manufacturing, IT, Retail, etc.) on account of non-availability of IT infrastructure. The study was also aimed at understanding the possible benefits such industries would derive from adoption of IT in routine business activities. The study provides an understanding into the existing IT infrastructure available with the medium & small enterprises through qualitative discussions & also delves into the current problems faced by the organisations due to non-usage of IT.